Case Study · Rebrand & Owned Media

Gram Tax and Accounting

A rebrand and owned-media strategy that made a boutique accounting firm a go-to source of educational content.

Building Gram Tax and Accounting into a trusted voice

Gram Tax and Accounting case study cover

Client

Gram Tax and Accounting

Industry

Accounting

Timeline

2018

01 — The Challenge

Small firm, big competitors

Gram Tax and Accounting is a boutique accounting firm in Toronto led by Rukie Liyanage. Rukie knew it would be an uphill battle to go head-to-head with large accounting firms.

Reach saw an opening in how poorly the industry used social media. Gram needed a professional social presence, a personal brand for Rukie and a clear marketing foundation.

02 — The Approach

Own the content

Reach rebuilt Gram’s professional social media presence and Rukie’s personal presence, and shifted the firm’s focus to owned media it could create and distribute itself.

01

A fresh identity

Branding and a logo redesign.

02

Built for the right audience

Ideal customer profile development and social media optimization.

03

A library of its own

Content strategy and creation that gave Rukie a robust library of company-owned content.

04

A community of advocates

Community growth and social media management that built the #gramfam.

03 — The Work

The rebrand

Brand Strategy (2018)

Brand Strategy (2018) image 1Brand Strategy (2018) image 2Brand Strategy (2018) image 3Brand Strategy (2018) image 4Brand Strategy (2018) image 5Brand Strategy (2018) image 6Brand Strategy (2018) image 7Brand Strategy (2018) image 8

Logo Redesign (2018)

Reach modernized Gram’s logo to better reflect the brand’s values and identity.

Gram’s original logo, before the redesign
Before
Gram’s redesigned logo
After

Lifestyle Shoot (2018)

Lifestyle Shoot (2018) image 1Lifestyle Shoot (2018) image 2Lifestyle Shoot (2018) image 3Lifestyle Shoot (2018) image 4Lifestyle Shoot (2018) image 5Lifestyle Shoot (2018) image 6

04 — What We Delivered

The full toolkit

Branding & logo redesign
Ideal customer profile
Social media optimization
Content strategy & creation
Community growth (#gramfam)
Social media management
Lifestyle shoot

05 — The Result

400% follower growth in six months

In six months, Gram completely rebranded its tone and identity and became a hub for audiences hungry for educational content. Instagram followers grew by 400%, and the firm established itself as a trusted thought leader in tax and accounting in Canada, serving sole proprietors and small businesses.

+2.2K
Follower growth
+45K
Increase in accounts reached
+9K
Increase in profile visits

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