Case Study · Digital Branding & Social Media

Foundation Physiotherapy & Wellness

Digital branding and a go-to-market social media strategy for a physiotherapist-owned clinic group with seven locations.

Bringing Foundation Physiotherapy & Wellness to more patients across the GTA

Foundation Physiotherapy & Wellness case study cover

Client

Foundation Physiotherapy & Wellness

Industry

Health and wellness

Engagement

Digital branding, social media, logo design and print

Timeline

Ongoing

01 — The Challenge

Seven clinics, one voice

Foundation Physiotherapy & Wellness is a physiotherapist-owned and operated practice in Toronto, with seven clinics across the Greater Toronto Area.

Foundation needed a digital brand and a social media strategy that would build awareness and drive new and existing patients to its clinics.

02 — The Approach

Built, then run day to day

Reach built Foundation’s digital brand and go-to-market social media strategy, then managed it day to day.

01

A digital brand

Branding that carries across every channel.

02

Content with direction

Content direction and creation, including original lifestyle photography and graphic design.

03

Always on

Social media management to keep the clinics top of mind.

04

Partnerships and protection

Partnerships management, plus crisis management when it counted.

03 — The Work

The brand on camera

Lifestyle Shoot

Lifestyle Shoot image 1Lifestyle Shoot image 2Lifestyle Shoot image 3Lifestyle Shoot image 4Lifestyle Shoot image 5Lifestyle Shoot image 6Lifestyle Shoot image 7Lifestyle Shoot image 8Lifestyle Shoot image 9Lifestyle Shoot image 10

Graphic Design

Graphic Design image 1Graphic Design image 2Graphic Design image 3Graphic Design image 4

04 — What We Delivered

The full toolkit

Digital branding
Social media strategy
Content direction & creation
Lifestyle photography
Logo design
Graphic design
Print assets
Social media management
Partnerships management
Crisis management

05 — The Result

Steady growth, year over year

+1.6K
Follower growth
+6.8% per year
2.9M
Total impressions
+31% per year
879K
Total views
+53% per year
56.8K
Social media engagements
+4% per year
15.6K
Total link clicks
+42% per year

“Working with Reach has been a pleasure. They have integrated well into our company structure and understand the nuances and needs of our business. I have referred Reach to other small businesses, as it has been valuable to our business. You will not be disappointed!”

Raj Suppiah · Co-Founder, Foundation Physiotherapy & Wellness

“Adam has been such a pleasure to work with! Truly an expert in his field! 5 STARS!”

Alexandra Sandler · Partner, Clinic Director & Registered Physiotherapist, Foundation Physiotherapy

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